contact

If you found Catissa interesting for you to distribute or retail, feel free to contact via email catissa@catissa.com to discuss the special terms of collaboration.

Catissa OÜ
Vahtra poik, 4-11
Haapsalu 90509
Estonia

+ 372 555 76 356
catissa@catissa.com

125 thoughts on “contact

  1. KM

    Hi I would like 3 white modules combined to form a 3 module tower, plus a ladder. How much would it cost to ship to Singapore? I can’t find Singapore in the country option.

    Reply
    1. mojocat Post author

      Hi there,

      Shipping of 3 modules and a ladder to Singapore would cost 150Euro..
      Sorry for such a high price, but somewhy it’s cost more to ship it to Asia than to America.
      Seems that I have to correct the shipping prices here..

      Reply
  2. Joanne Corriveau

    Hi,
    I just bought a Catissa Cat House Module and I notice they are on backorder…
    For how long do you think?
    How do you clean the sheep skin?
    This Module will solve my kitchen problem. Getting this single module will help
    us decide what colour we are going to get for the leavingroom Modules.
    Thank you,
    Joanne

    Reply
    1. mojocat Post author

      Hi Joanne,

      Thank you for your purchase!
      I think we will ship it next week, can’t say more accurately.
      Sheepskin can be cleaned by wiping with a damp cloth and soap (only side with fur). But I think it’s unlikely to be useful. Usually, you simply shake off – and it looks like new.
      And yeah, hope it will solve the problem =)

      Cheers,
      Ilshat

      Reply
  3. Solveig Jacobsen

    Hi,

    what’s your advice for mounting the Catissa on wood panel walls? Do you think we’d need more fixture points (e.g. 4 on each module)? And perhaps thicker screws, for wood? Love the product, by the way! 🙂

    Reply
    1. mojocat Post author

      Hi Solveig!

      Thanks for your feedback and question!
      In fact, we have never tried to install our product on a wall made of wooden panels. And to be honest, I have no idea what to advise in this regard.. However, perhaps this video will give you some ideas on how to hang it on a wooden panel? http://www.ronhazelton.com/projects/how_to_hang_heavy_objects_on_walls

      Anyway, if your wood panels are made from solid wood and thick enough (2-3cm) then I think you can do as you planned – 4 fixture points, screws for wood. That should be more than enough to fix it safely.

      Cheers!

      Reply
  4. Rebecca

    Hello,

    I sent you an offer and am still awaiting a response; it’s my wish to procure one for the distressed cat of my disabled friend. Please, have you had a chance to review that offer?

    Thank you for your consideration.

    Rebecca

    Reply
    1. mojocat Post author

      Hi Rebecca!
      But we replied to your offer and waiting for your response too =) Must be the email lost in spam folder or so.
      Could you please email me directly to catissa@catissa.com? I think we will find a way to make Joe and Kristen happy =)

      Reply
  5. David BRIAND

    Hello, my wife ordered on your site with my credit card but she left me. I do not want to keep his purchases.

    How to proceed on the return to the goods and to my repayment ?
    Thank you for contacting me to 00.33.625033665 or e-mail marikadavid2015@orange.fr

    Order number #1721

    Marika GONO
    17 rue des Champs Zelot
    88390 UXEGNEY – FRANCE

    Reply
  6. jonathan

    Hello,

    In November of 2015, I posted a comment asking for permission to include the Catissa cat module design in my cat shelter design project. Since then, I have made significant progress.

    I am happy to inform you that the freshman architecture students from Howard University won 1st Runner Up in in the 2016 Design for Felines Competition sponsored by the Washington Humane Society. There were 8 teams present this year, two of them from Howard. My group, The Aristocats, built The Kitty Crib cat shelter that I designed first semester, and our classmates built the Nine Life Bando cat shelter that was designed by Glen Vaulx. We were the only non-professional teams at the competition. I am proud of what we accomplished on our first time at the competition. The winning cat shelter design was the Meow-Luau-House by Page Architecture. The Second Runner Up was the CatCave by the firm 3877. Below is a link to see pictures of the competition and the Howard teams cat shelters. The pictures were taken by Bob Walker Photography. Have a good day.

    All the best,
    Jonathan Salley
    Architect in Training

    https://www.flickr.com/photos/washhumane/albums/72157663124143169

    Reply
  7. Marion Kendel

    HI,
    I’ve ordered a white one, payment was made via paypal, and you sent me a trackin number, but i only can see, that is on its way.
    Can you estimate a day of delivery?
    Because at my office adress would be nobody next week.

    Many thanks in advance.
    Marion Kendel

    Reply
    1. mojocat Post author

      Hi,

      I’m afraid I can’t give you an exact day of delivery.. But I think that the parcel will arrive after next week because of the holidays.

      I don’t know what type of agreement Estonian post have with the German post, but maybe, they will send you a notification of the parcel arrival. And also we gave them your phone number, so maybe they make a call before delivery.

      I’m sorry for so much ‘maybe’ here, but we really can’t control that kind of things when we ship via standard post service..

      Reply
    1. mojocat Post author

      Hi Andrea!

      I’m so sorry, but we have only a dropshipping distributior in USA (that means that you will pay more, but the product will be shipped from us anyway).
      Please remember that you can still buy right here and we will ship your parcel ASAP.
      Shipping to USA cost 120Euro (about 127USD) and takes about 12-20 days.

      Thank you!

      Reply
  8. jonathan

    Hello MojoCat,

    I am interested in the Catissa cat house module that you are selling on this website. I would like to know whether I could use your design as part of my project (with permission)?

    I am an architecture student, and my professor has assigned my class to create a domicile for homeless cats as part of a larger project (which we will build later on). My idea is to build a structure that is modular for the cats to live in and play in. I am inspired by the simplicity of this design, which meets multiple needs for the cat(s) using it. I would be honored to be allowed to use part of this cat house concept. I look forward to your response in the near future. Thank you!

    Sincerely,
    Jonathan
    Architect In Training

    Reply
    1. mojocat Post author

      Hi Jonathan!
      Thank you for your interest!
      Yeah, why not, you can use it. That would be very nice if you send us some pictures and details about your project (when you complete it).
      I wish you success in your studies!

      Sincerely,
      Ilshat

      Reply
      1. jonathan

        llshat,

        Thank you, I am most grateful. I would be more than happy to send you all pictures and details about my project when it is complete. I will do my best to represent your design well while incorporating it with my own. Thanks again.

        Sincerely,
        Jonathan
        Architect In Training

        Reply
  9. Shakil

    Hi! I desire this product greatly. In the pictures it is always in the corner. Is it necessary/recommended to attach to both the walls? My issue is that my room is not perfectly square and the corner in question is a little wider than 90 degrees. Is this a problem?

    Reply
    1. mojocat Post author

      Hi Shakil!
      Thanks for your interest!
      Actually you don’t have to mount it only into the corner. It would be absolutely fine if you mount it on the one side of the wall.
      The only problem may be that if you have a flimsy walls. For example: if you have a drywalls you have to use some special mounting hardware.
      But if your walls made from bricks or concrete – there will be no problems with mounting.

      Reply
          1. Shakil

            Right on dude 🙂 I’m curious to know what the most popular colour choices are . I am going to choose natural wood when i make my purchase.

            Reply
  10. Dorotea

    Hello,

    I would need a ladder to go on the left lower side to the right upper side, as I would put a catissa in the right corner of the room. Is that posible?

    Reply
    1. mojocat Post author

      Hello Dorotea,

      Yes, sure. Our ladder designed to give you an option to asseble as you need it. In other words you can asseble it to go on the left lower side to the right upper side or mirrored.

      Thank you!

      Reply
  11. Nadia

    Добрый день!
    Прекрасные домики. Моим трем кошакам очень нужны!! Особенно в связи с прибавлением в нашем семействе в виде щенка. Котявки хотят иметь от щенка покой повыше. 🙂 Мы все в Москве, сделаете нам сюда доставку?

    Reply
    1. mojocat Post author

      Hello Andrea,

      Yes we deliver to New Zealand, but shipping is quite expensive, 140 usd..

      Reply
  12. Fritz A. Brause

    Hello!

    Congratulations to your nice design. I am sure our cats will love it and the Looks of the livingroom will be improved too!

    I will be in Tallinn in July. Can I come and pick a cathouse up in your place?

    Best Regards,

    Fritz

    Reply
    1. mojocat Post author

      Hello Fritz!
      Thank you for nice words!
      And yes, sure you can pick your Catissa right at our warehouse. Just email us in advance what color you want and when exactly you arrive, so we’ll prepare your Catissa to transportation.
      But please remember that flat packed product weight is 22 kilo, dimensions of the box 60x40x40 cm, so you’ll have to use a car to transport it.
      Thank!

      Reply
  13. Derek

    Please advise how I can order a Black one, how long it will take to be delivered to a UK address and the current shipping costs,

    Regards

    Reply
    1. mojocat Post author

      Hi Derek,

      Thanks for your interest!
      In order to buy, please select option ‘All Europe’ in dropdown menu ‘Shipping to’ at the bottom of the product page and then click ‘Add to Cart’ button.
      Shipping costs 70 USD (42 GBP) and takes about 7-10 working days.

      Reply
  14. mojocat Post author

    Hi Emily,

    Yes, we ship to US. Shipping costs 70 USD and takes about 10-12 working days. For now it’s cheapest way to buy Catissa in USA.. We hope to find distributors in USA in the future.
    In order to buy, please select option ‘US and Canada’ in dropdown menu ‘Shipping to’ at the bottom of the product page and then click ‘Add to Cart’ button.

    Reply
  15. Linda Lundberg

    Hi!

    I’ve order a couple of weeks ago and just wondered if you can estimate a day of delivery?

    Thanks!

    Best regards,

    Linda

    Reply
    1. mojocat Post author

      Hi Linda,

      We’ve sent your parcel on March 5th , so I believe it will arrive approximately on March 16th .

      Thank you

      Reply
  16. mojocat Post author

    Yes, ofcourse inside surfaces covered with transparent water based varnish.
    The problem with any customizing is that we have to order this special ladder or something to our manufacturer and it always take some time to execute this order..
    So if you ready to wait a couple days after the payment, we will send you a black ladder.

    Reply
    1. Linda Lundberg

      Perfect! We are ready to wait! 🙂 We want it as in your picture (only black on the outside…) but with black ladder. How do I pay, so I can pay for the extra cost for the black ladder?

      Reply
      1. mojocat Post author

        Great!
        I’ll send you a special invoice via paypal with 5 Eur extra for the ladder.
        Should I use email you specified here?

        Reply

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